OM Logistics is a prominent logistics service provider in India, offering a comprehensive range of transportation solutions, including surface, air, rail, and warehousing services. To enhance customer experience, OM Logistics provides an efficient tracking system that allows clients to monitor their shipments in real-time. This article delves into the features of OM Logistics’ tracking system and guides you on how to utilize it effectively.
How to Track Your Shipment with OM Logistics
Tracking your consignment with OM Logistics is a straightforward process:
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Obtain Your Consignment Number: When you book a shipment with OM Logistics, you receive a unique Consignment (CN) number. This number is essential for tracking your shipment.
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Visit the Tracking Portal: Navigate to the official OM Logistics tracking page: OM Logistics Tracking.
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Enter the CN Number: Input your CN number into the designated field on the tracking page.
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View Shipment Status: Click on the ‘Check’ button to access real-time updates on your shipment’s status, including its current location and estimated delivery date.
For added convenience, OM Logistics offers a mobile application, OM CN Tracker, available on the Google Play Store. This app provides comprehensive details of your consignment, including tracking status, serviceable areas, and vehicle tracking. You can download the app here:
Key Features of OM Logistics Tracking System
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Real-Time Updates: The tracking system provides timely information about your shipment’s location and status, ensuring transparency and peace of mind.
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User-Friendly Interface: Both the web portal and mobile app are designed for ease of use, allowing customers to track shipments effortlessly.
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Comprehensive Information: Beyond location tracking, the system offers details such as consignor and consignee names, booking mode, item description, number of packages, invoice number, invoice date, quantity, and weight.
Contacting OM Logistics for Assistance
If you encounter any issues or require further assistance with your shipment, you can reach out to OM Logistics through the following channels:
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Phone: +91 11 4597 0200
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Email: omgroup@omlogistics.co.in
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Address: 130, Transport Center, Ring Road, Punjabi Bagh, New Delhi – 110035.
For more contact details, including regional offices, visit their official website.
FAQs
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What should I do if my CN number isn’t recognized?
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Ensure that you’ve entered the correct CN number without any typographical errors. If the problem persists, contact OM Logistics customer support for assistance.
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Can I track multiple consignments simultaneously?
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The online tracking system allows tracking of one consignment at a time. For multiple shipments, consider using the mobile app or contacting customer support.
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How frequently is the tracking information updated?
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Tracking information is updated in real-time as the shipment progresses through various stages of transit.
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Is there a way to receive notifications about my shipment’s status?
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Currently, OM Logistics provides tracking information via their web portal and mobile app. For notifications, you may need to check the app or website periodically.
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What if my shipment is delayed?
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If you notice a delay in your shipment’s delivery, it’s advisable to contact OM Logistics directly using the provided contact information for detailed information and assistance.
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